Profit at the Bottom of the Ladder

Author : Jody, M.D. Heymann

Hardback

Published : Wednesday 12 May 2010

ISBN : 9781422123119

Price : €28.08

Description

Most managers assume that surviving, especially in recessions, requires slashing wages, benefits, and other workforce expenses. And lowest-skilled workers are often viewed as the most expendable. This book overturns these assumptions. It demonstrates that lower-skilled employees in call centers, repair services, product assembly aren't expendable.

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