Service Science: Design For Scaling And TransformationAuthor :
Hardback
Published : Wednesday 18 February 2009
Description
Addresses questions such as, What is the big story about service? What are the main research problems in service? What does a connected world mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? And, how to unite Cyberspace wilt physical space?
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