Social Intelligence Skills for Fire and Emergency Service Supervisors/ManagersAuthor :
Paperback
Published : Sunday 30 September 2012
Description
Fire and emergency supervisors and managers are often thought of as over-authoritarian and uncaring, with a "just the facts" mentality. Not true, according to these authors. And, in this new resource, they present a set of skills that will allow you to demonstrate your social intelligence and enable you to manage people effectively and with decency.
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