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General Book Search for "9780865717220"

General Books
School Books

Author : Caroline C. Packard,Elizabeth Elwood Gates
Paperback
Published : Monday 1 October 2012
ISBN : 9780865717220
Price : €29.24

Description

The Mediator's Handbook presents a time-tested, step-by-step model for helping people work through conflict from first contact through reaching a lasting resolution. The Toolbox section details the skills mediators need to understand conflict,facilitate the process, and help participants make decisions.