What's the Secret?Author :
Hardback
Published : Tuesday 27 May 2008
Description
What's the Secret? is a revolutionary book that finally answers the questions how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world class consistently, everyday, while the rest of companies and departments struggle with providing even good customer service with staffs of 12 or 15.
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Paperback
23 May 2024
Popular music
€11.69
Extended stock – Dispatch 5-7 days
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