Building Agreement

Author : Daniel Shapiro,Roger Fisher

Paperback

Published : Thursday 7 June 2007

ISBN : 9781905211081

Price : €12.86

Description

Shows you how to control the five 'core concerns' that motivate people: Express appreciation for what others think, feel or do; Build affiliation and turn an adversary into a colleague; Respect autonomy in others and gain autonomy in return; Acknowledge status and simultaneously establish your own worth; and Choose a fulfilling role.

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