Sign in to your account or register new one to have full control over your orders, receive bonuses and more.
New customer? Register
Subtotal: 0.00
Total Items In Cart:
Provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive. This results-driven guide tells you what you need to know about forces that compel people to be difficult and the ten most unwanted behaviors.