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General Book Search for "9780140277821"

General Books
School Books

Author : Bruce Patton,Sheila Heen
Paperback
Published : Thursday 25 May 2000
ISBN : 9780140277821
Price : €15.20

Description

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences.