ISO/IEC 20000 an IntroductionAuthor :
Paperback
Published : Friday 29 February 2008
Description
CONTAINS THE TEXT FOR THE FULL ISO/IEC STANDARDThis groundbreaking new title looks at the ISO/IEC 20000 Standard: the scope and the its basis on the concept of a quality management system. By explain the basic processes and functions within IT Service Management it describes for the reader some of the common concepts and definitions that are understood across the globe. It builds on this by describing the basic building blocks of the standard that can be applied to ANY service management framework: whether it is ITIL or any other. ISO/IEC 20000 An Introduction describes Service Management standards that must be attained for corporate accreditation
You may also like ...
![Product](https://jackets.dmmserver.com/media/140/97890875/9789087530815.jpg)
by
Paperback
29 Feb 2008
Education
€61.43
Extended stock – Dispatch 5-7 days
![Product](https://jackets.dmmserver.com/media/140/97801907/9780190721350.jpg)
by
Paperback
13 Feb 2020
Social work
€25.73
Extended stock – Dispatch 5-7 days
![Product](https://abcbooksimages.s3.eu-west-1.amazonaws.com/sBookimagesFlat2020/9780226562629.jpg)
by
Hardback
21 May 2018
History
€95.94
Extended stock – Dispatch 5-7 days
![Product](https://abcbooksimages.s3.eu-west-1.amazonaws.com/sBookimagesFlat2020/9780226562766.jpg)
by
Paperback
21 May 2018
History
€36.27
Extended stock – Dispatch 5-7 days
Reviews