Magnetic Service

Author : bilijack Bell,Chip R. Bell

Paperback

Published : Sunday 8 January 2006

ISBN : 9781576753750

Price : €16.37

Description

Do you long to build a cult-like following for your business? Would you like to have customers that dont just forgive you when you err, but actually help you correct what caused the mistake? Customers that dont just recommend you, but assertively insist that their friends do business with you?

Discover the seven "magnetic service" secrets that have created devoted fan bases for brands like Starbucks, Harley-Davidson and Ritz-Carlton.

Magnetic Service provide a practical blueprint for going beyond mere customer loyalty to create and sustain customer devotion, showing how businesses that inspire cult-like devotion-companies as diverse as Jack Daniels, GE, eBay and many others-create customer experiences so captivating that they bind their customers to them.

You may also like ...

Magnetic Service

by bilijack Bell,Chip R. Bell

Paperback

08 Jan 2006

Customer services

€16.37

Extended stock – Dispatch 5-7 days

Pre-Order

The Bell Witches

by Lindsey Kelk

Hardback

26 Sep 2024

Childrens / Teenage fiction: General, modern and contemporary fiction

€19.88

Pre-Order

Pre-Order

The Bell Witches

by Lindsey Kelk

Paperback

26 Sep 2024

€16.37

Pre-Order

Pre-Order

A Jingle Bell Mingle

by Julie Murphy,Sierra Simone

Paperback

26 Sep 2024

Modern and contemporary fiction: general and literary

€11.69

Pre-Order

Reviews