General Book Search for "9780470563557"

Pay Attention!

Hardback
Published : Friday 25 June 2010
ISBN : 9780470563557
Price : €22.22


Description

Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking for a positive, memorable experience.



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